Privacy policy

Last updated: January 4, 2026

At The Pressed Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, make a purchase, or interact with us in any way.
By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following personal information depending on your interaction with us:
Contact details: name, email address, phone number, billing/shipping address

  • Payment information: credit/debit card details or payment account information (processed securely via Shopify/Stripe/PayPal)
  • Account information: username, password, security preferences
  • Order details: products purchased, custom measurements, preferences, returns, exchanges, or cancellations
  • Communications: messages or inquiries sent to us
  • Device & Usage information: IP address, browser type, device, network connection, and website usage patterns
  • Social Media: any content you share with us on Instagram or other platforms, including tags and posts

Note: Custom press-on orders require measurements and preferences to create your set. This information is used solely for order fulfilment and improving your shopping experience.

2. How We Use Your Information
We use your personal information to:

  • Provide & improve services: process orders, arrange shipping, manage returns/exchanges, remember preferences, provide account notifications, and tailor your shopping experience
  • Marketing & promotions: send emails or messages about offers, products, or updates (only if you opt in; you can unsubscribe anytime)
  • Security & fraud prevention: detect suspicious activity, authenticate accounts, and ensure safe payments
  • Communicate with you: respond to inquiries, provide support, and maintain business relationships
  • Legal compliance: comply with laws, respond to legal requests, and protect our rights

3. How We Share Your Information
We may share your personal information in the following circumstances:

  • With Shopify and other service providers for payment processing, shipping, IT support, data analytics, and customer service
  • With business or marketing partners to provide advertising or promotional services
  • When you consent or direct us to share information (e.g., shipping a product internationally)
  • Within our corporate group or affiliates
  • In connection with a business transaction such as a merger, acquisition, or legal obligation
  • To protect our rights, users, or third parties, and to enforce policies or comply with the law

We do not sell your personal information.

4. International Transfers
As a global store, your information may be stored, processed, and transferred outside your country of residence.

  • Transfers rely on recognised legal mechanisms, such as the EU Standard Contractual Clauses or other equivalent protections.
  • For international customers, your personal information may be subject to the laws of other countries.

5. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal information from children under this age. If you believe a child has provided personal information, please contact us to have it deleted.

6. Security & Retention
We use industry standard measures to protect your personal information, but no system is completely secure.

    • We retain personal information only as long as necessary for order fulfilment, legal obligations, dispute resolution, or improving services.

    7. Your Rights (UK,EU & International Customers)
    Depending on your location, you may have rights to:

     

    • Access & know what personal information we hold
    • Correct or delete your information
    • Request portability of your information to another provider
    • Opt out of marketing communications
    • Object or restrict processing of your data where applicable
    • Withdraw consent where processing relies on consent

    To exercise your rights, contact us at info@thepressedstudio.co.uk. We may require identity verification before processing requests.

    For EU/EEA residents, you may also contact your local data protection authority.

    8. Cookies & Tracking
    Our website uses cookies and similar technologies to enhance your experience and analyze traffic. You can manage cookies through your browser settings.

    9. Third-Party Links
    We may link to third-party websites or social media. We are not responsible for the privacy or security practices of these external sites.

    10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of our website constitutes acceptance of any changes.

    11. Contact
    Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@thepressedstudio.co.uk

    For the purpose of applicable data protection laws, we are the data controller of your personal information.